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Member Protection Information Officer
TTV has appointed a MPIO (Member Protection Information Officer): Gen Dohrmann, TTV CEO
The Member Protection Information Officer (MPIO) is the first point of call in the club for any enquiries, concerns or complaints about harassment and abuse.
The MPIO provides confidential information and moral support to the person with the concern or who is alleging harassment.
The MPIO is responsible to the club’s Board / Committee and club members.
Duties:
- Listen to complaints and concerns from members and visitors.
- Provide support for all members.
- Provide information and options for member behaviour (not advice).
- Keep up to date with information on harassment, discrimination and other forms of inappropriate behaviour.
- Understand and follow club policies and procedures in relation to Member Protection.
- Be accessible and approachable to all club members.
- Mediate complaints at a formal and informal level.
- Maintain confidentiality for all club members.
- Provide relevant persons with the appropriate reports/documentation resulting from hearings.
- Carry out unbiased investigations and make reasonable recommendations.
Please call Gen on 0405 401 600 or email ceo@tabletennisvic.org.au for any member protection matters.